This is Donna Lloyd at 888-864-8549 ext 4136. I'm unable to log into my housing profile. It's just telling me I have to contact the desk to be able to do it. I am scheduled to take the Heckem exam tomorrow, so I'm very anxious to be able to get in here and make sure that it's all working. If you could give me a call back as soon as possible, I would greatly appreciate. Again, Donna, last name is Lloyds LOITZ. My phone number is 888-864-8549 extension ext 4136.
email
dloitz@myfinancialgoals.org
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HUD's Office of Housing Counseling
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Dear Donna, Support has…
Dear Donna,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team