Thank you for informing us of the issue you are experiencing. To better enable us to resolve the issue, please provide more information by updating this ticket via the link at the bottom of this message. If applicable, include the usernames and or email address used to create the multiple accounts. Please be advised once an account is deleted your history for the accounts including training and exam taken will be erased and will not be linked. Support is unable to merge accounts.
Can you cancel or wipe out any accounts that I have created so that I can start all over? I'm having challenges with user names and passwords, and I need a clean slate to proceed.
HUD's Office of Housing Counseling
Comments
Dear Stephanie, Thank you…
Dear Stephanie,
Thank you for informing us of the issue you are experiencing. To better enable us to resolve the issue, please provide more information by updating this ticket via the link at the bottom of this message. If applicable, include the usernames and or email address used to create the multiple accounts. Please be advised once an account is deleted your history for the accounts including training and exam taken will be erased and will not be linked. Support is unable to merge accounts.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team
Dear Stephanie, Support is…
Dear Stephanie,
Support is following up on your request. Please respond to this ticket in order for us to further assist you.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team
Dear Stephanie, As we did…
Dear Stephanie,
As we did not receive any further detail regarding the technical issue described, we will conclude that the matter is resolved.
Should you have any further difficulties, please contact us for a swift resolution. Your alerts help us to maintain and repair the system.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team