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Dear Angel,

Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.

Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.

About Microsoft Authenticator - Microsoft Support

Get verification codes with Google Authenticator - Android - Google Account Help

Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help

Sincerely,

The HUDhousingcounselors.hud.gov Support Team

Hello my name is Angel Anderson. My phone number is 989-705-1067 ext 5. I'm trying to access my training to become a head counselor. Every time I try to log in it's telling me I can't. It has me click the link to reset my password. I do that and it says that I have to contact support. There's nothing under the support that allows me to send in a ticket for support because I can't log in. So basically stuck and have no path forward. My account number is under. My account is under the e-mail Angel. ANGELK as in Kite, another A as in Angel at LSNM for legal services. Northern michigan.org if that's helpful. But at this point I can't do anything to move forward with my training so I need some help. Thank you.

email
akander327@gmail.com
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