I registered for an account but I have never been able to log in. I have tried resetting my password but it is always rejected. I am ready to schedule the exam but still don't have an account. Can you help me to fix my login and register for the exam? Thank you.
email
michelle.goodale@rescue.org
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HUD's Office of Housing Counseling
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Dear Michelle, Please note…
Dear Michelle,
Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team