Hi my name is Kelly Delance I'm with rural edge. I'm not sure how I did it but somehow I tried to change my password a couple of times. I got myself locked out. Could someone give me a call back? My number is 802-323-2220. Thank you.
email
kelleyd@ruraledge.org
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HUD's Office of Housing Counseling
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Dear Kelley, Support has…
Dear Kelley,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team