Yes, this is Chelsea Johnson. My e-mail address is chelsea01.johnson@yahoo.com. I am experiencing technical difficulties logging into my account. I'm not receiving the two factor authentication code and I'm unable to log into my account. Please give me a call back 314-938-9767. Thank you.
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chelsea01johnson@yahoo.com
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HUD's Office of Housing Counseling
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Dear Chelsea, Support has…
Dear Chelsea,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again. If you have not downloaded the app you must download the app and once you log into your HUD account, click the Set up Application link.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team