Hi my name is Charles Archie and I'm calling in regards to being locked out of my account. I believe it's because of too many password attempts. I'm looking to study and take as many practice exams as possible for the actual exam and so I'm looking to get the actual login reset if possible. Could you please give me a call or e-mail me? My e-mail is C as in Charles, A as in Apple, R as in Robert, C as in Charles, H as in Henry, I as in Isaac, E as in Edward the at sign. G as in George, R as in Robert. U as in Umbrella R as in Robert, B as in Boy A as in Apple, N as in Nancy, L as in Lima. E as in Edward, A as in Apple, G as in George, U as Umbrella E as in Edward dot O as in Oscar, R as in Robert G as in George. Thank you. Today is Tuesday, June 24th about 4:00 PM Thank you.
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Dear, Charles, Support has…
Dear, Charles,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team