having issues with taking classes and some say started & completed and tryng to see all the classes and status and all won't come up in the lists. going to call as well as went to your site as was told to do am not getting response and help I need
email
sondra10100@aol.com
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HUD's Office of Housing Counseling
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Dear Sandra, Thank you for…
Dear Sandra,
Thank you for informing us of the issue you are experiencing. To better enable us to resolve the issue, please provide more information by updating this ticket via the link at the bottom of this message. What Modules have you completed that do not appear to be completed on your HUD account. The following are showing completed 1.4,6.1,1.1,1.2,4.2,2.1,2.2,4.1.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team
Original Ticket Body: When pulling th elist of classes and our status. other day showed and now missing in the list you show: 5.2, 5.3 and 2.2. Also shows 4.1, 4.2 and 6.1 started. We reached out other week one class would not allow in last stage to complete as kept flasing and was sure you fixed but now we don't have 3 that are n progress. We completed any classes we sarted. Help please, thanks, Sandy
Dear Sandra,
Thank you for informing us of the issue you are experiencing. The following are showing completed 1.4,6.1,1.1,1.2,4.2,2.1,2.2,4.1. If the Module is spinning, please close the browser and open and relaunch the Module.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team
Dear Sandra,
Thank you for informing us of the issue you are experiencing. The following are showing completed 1.4,6.1,1.1,1.2,4.2,2.1,2.2,4.1. If the Module is spinning, please close the browser and open and relaunch the Module.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team
Dear Sandra, As we did not…
Dear Sandra,
As we did not receive any further detail regarding the technical issue described, we will conclude that the matter is resolved.
Should you have any further difficulties, please contact us for a swift resolution. Your alerts help us to maintain and repair the system.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team