Hi, good afternoon. My name is Tiffany Kilpatrick and I have a counselor who has had issues on multiple occasions being able to register for the HUD exam. So I was wondering if somebody could give me a call and help me figure out if there's a work around or something that we're doing wrong on our end. My phone number is 914 595-0979. Once again, my name is Tiffany Kilpatrick and I'm calling for one of my counselors to see how we can get them set up for the HUD exam because the website doesn't appear to be working for them. My phone number is 914-595-0979. Thank you.
email
tkilpatrick@communityhousing.org
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HUD's Office of Housing Counseling
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Dear Tiffany, Thank you for…
Dear Tiffany,
Thank you for informing us of the issue you are experiencing. To better enable us to resolve the issue, please provide more information by updating this ticket via the link at the bottom of this message. Please specify if you are having issues scheduling your exam, logging into your HUD account, setting up TFA, etc.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team
Rachael Robinson is unable…
Rachael Robinson is unable to acces the HUD Housing Counselors website to schedule the HUD exam. She is one of my counselors. Is there another way for her to register for the exam?
Dear Rachel, You must log…
Dear Rachel,
You must log into your HUD account to schedule your exam. Are you locked out of your account, forgot your password, or having issues setting up 2 factor authenticator, etc?
Sincerely,
TheHUDhousingcounselors.hud.gov Support Team
Dear Rachael, Support is…
Dear Rachael,
Support is following up to ensure you were able to access your account. Are you locked out of your account, forget your password, or having issues setting up 2 factor authenticator, etc?
Dear Rachael, As we did not…
Dear Rachael,
As we did not receive any further detail regarding the technical issue described, we will conclude that the matter is resolved.
Should you have any further difficulties, please contact us for a swift resolution. Your alerts help us to maintain and repair the system.
Sincerely,
The HUDHousingCounselors.hud.gov Support Team