Final Response Notes
Certification Exam – Registration Access
Hi my name is Janine Jasmine I'm calling from Springfield, MO. I am having issues with the website not being able to register get anything done for the certification exam. If you guys can call me back at area code 626-230-1182. I'm also having trouble with finding the practice test. I need to get this test done as soon as possible. If somebody can call me at the earliest convenience. My phone number again is 626, area code 230-1182. My name is Jasmine and I greatly appreciate you guys. Bye bye.
email
jasmine@cccsoftheheartland.com
Archived
Unarchive
HUD's Office of Housing Counseling
Comments
Dear Jasmine, To access the…
Dear Jasmine,
To access the online certification exam, to download Sentinel Secure, and to create your Biometrics Profile, you must be signed into your account on HUDHousingCounselors.hud.gov.
Once you are signed in, select Access Your Online Exam in the Countdown to Your Exam section of your User Profile Dashboard. Read the instructions on the Exam Pre-launch page then select the Proceed to Exam Status Center button at the bottom of the page to access the Webassessor Exam Status Center. From the Webassessor Exam Status Center, select MY ASSESSMENTS to view your exam details, download Sentinel Secure, create your biometrics profile, or launch the exam.
Please contact Kryterion Support if you experience issues with Sentinel, biometrics, or exam launch.
HUD test takers are never required to log into Webassessor separately. Exam related activity occurs through your HUDHousingCounselors.hud.gov account. Links to the Kryterion website are provided for informational purposes only.
Sincerely,
TheHUDhousingcounselors.hud.gov Support Team