User Account

Submitted by Customer Support on

Comments

Submitted by Customer Support on Wed, 07/02/2025 - 09:11

Permalink

Dear Coretta,

Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.

Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.

About Microsoft Authenticator - Microsoft Support

Get verification codes with Google Authenticator - Android - Google Account Help

Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help

Sincerely,

The HUDhousingcounselors.hud.gov Support Team

Final Response Notes

Reset acct/ TFA instructions provided 

Hi, good afternoon. My first name is Coretta, last name is Hudson. Phone number is 917-582-4357. My e-mail address is C as in Charlie, O as in Oscar, R as in red, H as in house, U as in umbrella, T as in Tom, S as in Son, O as in Oscar N as in nancy@gmail.com. I'm calling because I am unable to sign into my account. I'm not with no organization and I do have an exam in less than 48 hours. I have been trying over the past two weeks to have this rectified. This is urgent. Kindly return a call to me at your earliest convenience. Thank you

email
corhutson@gmail.com
Archived
Unarchive