Before completing the Reasonable Accommodations Request Form, please review the information below. Requests that do not comply with the guidance below may not be approved.
If you seek extra time due to limited language proficiency, please review the Limited English Proficiency Policy. Limited language proficiency is not covered by the ADA.
Important Information About the Request Process:
Gather documentation before submitting your request.
Request accommodations for exams at a test center at least 45 days in advance (Test Center Locator).
Request accommodations for online exams at least 5 days in advance.
Note the following accommodations are only available at test centers:
Special software or equipment
Professional reader or recorder
Call 210-489-1461 if you have questions or concerns. Hours of operation are 8:00 a.m. to 4:30 p.m. Eastern time Monday–Friday except Federal holidays.
Sincerely,
TheHUDhousingcounselors.hud.gov Support Team
Examples of Accepted Documentation
Recommendations of qualified professionals
Proof of past testing accommodations
Documented observations by educators
Results of psycho-educational or other professional evaluations
An applicant’s statement of his or her history regarding testing accommodations
Important Notes
Requests are not complete until Support confirms that sufficient documentation has been provided.
Online exams are proctored remotely using software that blocks all other computer applications. Screen reader or screen magnification programs will not function during online exams.
Online exam candidates must provide their own equipment.
Candidates should contact Support if canceling or rescheduling a test center exam with accommodations.
Call 210-489-1461 if you have questions. Hours of operation are 8:00 a.m. to 4:30 p.m. Eastern time Monday–Friday except Federal holidays.
Limitadong kasanayan sa ingles | 제한된 영어 능력 | Trình độ tiếng anh hạn chế
Maîtrise limitée de l'anglais | 英语水平有限 | Konpetans angle limite
The HUD Housing Counselor Certification Exam is available in English and Spanish. Candidates with limited English proficiency and limited Spanish proficiency may request additional exam time.
Please complete the Limited Language Proficiency Accommodations Request Form to request additional exam time due to limited English and limited Spanish proficiency. Additional time is limited to one additional hour for a total of 3 hours.
TENGA EN CUENTA: Si el español es su idioma principal, no es elegible para una adaptación de idioma porque el examen está disponible en español.
Please call 210-489-1461 if you require assistance. Support is available 8:00 a.m. – 4:30 p.m. Eastern Time Monday – Friday except federal holidays.
HUD's Office of Housing Counseling
Comments
Dear Shaojun, Reasonable…
Dear Shaojun,
Reasonable accommodations are provided to eligible test takers in accordance with the Americans with Disabilities Act (ADA).
Before completing the Reasonable Accommodations Request Form, please review the information below. Requests that do not comply with the guidance below may not be approved.
If you seek extra time due to limited language proficiency, please review the Limited English Proficiency Policy. Limited language proficiency is not covered by the ADA.
Important Information About the Request Process:
Sincerely,
TheHUDhousingcounselors.hud.gov Support Team
Examples of Accepted Documentation
Important Notes
Dear Shaojun, Limitadong…
Dear Shaojun,
Limitadong kasanayan sa ingles | 제한된 영어 능력 | Trình độ tiếng anh hạn chế
Maîtrise limitée de l'anglais | 英语水平有限 | Konpetans angle limite
The HUD Housing Counselor Certification Exam is available in English and Spanish. Candidates with limited English proficiency and limited Spanish proficiency may request additional exam time.
Please complete the Limited Language Proficiency Accommodations Request Form to request additional exam time due to limited English and limited Spanish proficiency. Additional time is limited to one additional hour for a total of 3 hours.
TENGA EN CUENTA: Si el español es su idioma principal, no es elegible para una adaptación de idioma porque el examen está disponible en español.
Please call 210-489-1461 if you require assistance. Support is available 8:00 a.m. – 4:30 p.m. Eastern Time Monday – Friday except federal holidays.
Sincerely,
TheHUDhousingcounselors.hud.gov Support Team