Final Response Notes
TFA instructions provided
I tried to log in for my exam and I cannot and it will not let me reset my password. I missed my exam this morning. It says contact administrator. I need help please reset my account so I can log in.
email
Norikah2@aol.com
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HUD's Office of Housing Counseling
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Hello, Support has reset…
Hello,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team