Ticket from Lisa Beato - User Account

Submitted by camurexerciinh… (not verified) on

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Submitted by Customer Support on Tue, 07/15/2025 - 08:06

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Dear Lisa,

Support has reset your account. Once you login into your HUD account please click the link Reset Application to reset authenticator.

Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.

About Microsoft Authenticator - Microsoft Support

Get verification codes with Google Authenticator - Android - Google Account Help

Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help

Sincerely,

The HUDhousingcounselors.hud.gov Support Team

Final Response Notes

TFA instructions provided

Hi, I'm experiencing login issues. I have tried multiple times, even though I have the Authentication App and have previously logged in successfully. Please help! Thanks, Lisa
email
licelotte.beato@dca.ga.gov
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