Ticket from Becky Foster - User Account

Submitted by camurexerciinh… (not verified) on

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Submitted by Customer Support on Thu, 07/24/2025 - 08:50

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Dear Rebecca,

Thank you for informing us of the issue you are experiencing. To better enable us to resolve the issue, please provide more information by updating this ticket via the link at the bottom of this message. Please provide 3 dates and times to reschedule for.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

Submitted by Customer Support on Mon, 07/28/2025 - 08:52

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Dear Rebecca,

Support is following up to reschedule your exam. Please provide 3 dates and times in order for support to reschedule your exam.

Sincerely,

TheHUDhousingcounselors.hud.gov Support Team

Submitted by Customer Support on Wed, 07/30/2025 - 08:22

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Dear Rebecca,

Support has not received your response. Therefore, we have closed this ticket.

If you still require assistance, please update this ticket or call Support at 210-489-1461. Hours of operation are 8:00 a.m. to 4:30 p.m. Eastern time Monday–Friday except Federal holidays.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

Final Response Notes

Closed ticket No response recvd

I was scheduled to take the exam and when i went to log in i was unable to. I even had my supervisor come in and look at it, well when i canceled it they rescheduled the exam after i left for the day and it was rescheduled for the following monday and i was in a training and didnt get the email until the following friday when i got back from the training that i am required to do. the question is can i get a refund for this?
email
rfoster@clinchvalleycaa.org
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