Final Response Notes
Reset acct/ TFA instructions provided
My name is Pamela Tate Quietkowski and I'm having a problem logging into my HUD account. If you could call me back please. My number here is 716-304-0737 and I'll be here today until 5:00 PM. Thank you so much. Bye bye.
email
ptait-kwiatkowski@ncpny.org
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HUD's Office of Housing Counseling
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Dear Pamela, Support has…
Dear Pamela,
Support has reset your account. Please note you will be required to set up two factor authentication upon log in. Failure to do so will result in your account being locked again. Once you download the authenticator app you will login to your HUD account and click on the Set up application link.
Below are two links to assist in setting up your two-factor log in. Support highly recommends downloading one of these applications on your mobile device.
About Microsoft Authenticator - Microsoft Support
Get verification codes with Google Authenticator - Android - Google Account Help
Get verification codes with Google Authenticator - iPhone & iPad - Google Account Help
Sincerely,
The HUDhousingcounselors.hud.gov Support Team