Ticket from Gayla Mellen - Certification Exam

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Submitted by Customer Suppo… on Mon, 11/18/2024 - 14:49

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Dear Gayla,

Thank you for informing us of the issue you are experiencing. To better enable us to resolve the issue, please provide more information by updating this ticket.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

Submitted by Customer Servi… on Tue, 02/25/2025 - 15:33

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Hello,

Support has not received your response. Therefore, we have closed this ticket.

If you still require assistance, please update this ticket https://hudhousingcounselors.hud.gov/node/31691or call Support at 210-489-1461. Hours of operation are 8:00 a.m. to 4:30 p.m. Eastern time Monday–Friday except Federal holidays.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

I had difficulty trying to get on to the test site and have rescheduled todays 9am test for this coming Wednesday the 20th. I know this was short notice, but I had no access to one of our IT people to help get set up early this am. This test set up is so difficult. I will schedule with someone to help me next Wednesday and have scheduled an afternoon test, instead of in the am. I have to use my desktop and laptop to set up with 2 step phone authentication and it was frustrating. My Apologies for the late notice. Gayla Mellen BVCA Pertnership
email
gmellen@bvca.net
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