Ticket from Aracely Luna - HECM Exam

I have a scheduled HUD exam for 3/24/2025 at 10:15 a.m. I paid 100.00 for on-site testing in my area. I received an email that only shows online. I need an on-site test center at 28441 Rancho California Rd, Suite 105, Temecula, CA 92590. That is the closest to my location. Can this be corrected, I didn't see where I can schedule the on-site appointment for the test.

User Account

Hi, how are you? My name is Juan Gabriel Hernandez. I scheduled the test for today but they asked me for criterion, username and password. I remember I had to write but maybe I forget so can you help me with that please? My e-mail is Gabriel Ruiz Piotr at gmail.com. Thank you so much.

Ticket from Freddy Espejo - User Account

Hello, I am contacting support because I am unable to access my account due to the two-step verification process. I have tried to resolve the issue but cannot find a way to regain access. The system indicates that I need to reset my access. Could you please assist me in resolving this issue? Thank you in advance for your help

User Account

Yes, good afternoon. My name is Carla Lipid. I'm calling in reference to the two step authentication set up. Unfortunately, it's not allowing me to receive the passcode I I'm not sure if I'm setting it up correctly on my MacBook or my iPhone. If you could give me a call back, my number is 407-572-2429. That's 407-572-2429.

User Account

My name is Ariel and you can call me back at 986-217-8788 and again that's 986-217-8788 and I need to do my exam today at 1:00 and it is now 10:00 and I am locked out of my account. It will not let me log back into anything. I really need you guys to call me back please Thank you.