good morning my name is madeline morales and my phone number is 773-603-7384 i'm a hud certified housing counselor at spanish coalition for housing and i'm having issues of trying to open up my housing counselor page or it's not accepting my password i need help with that please thank you bye bye

this is ashley staten ASHLEYSTATEN with community action agency of northeast alabama i'm trying to access the hud housing counselor's website uh my account and umm i guess i've been locked out and i need to try to access it because i have a exam scheduled umm for august the the 19th and i need to reschedule that can you please give me a call back so i can figure out what i need to do again it says the contact support

Caller was trying to get copy of HUD Housing Certification email so he can move to the next steps to receive his certification. Prior SR# 07074620 and SR#07070900 caller was requesting assistance our systems were down. Caller would like a phone call from Partner Approval and Eligibility department to assist with next steps.