Ticket from Arreyona Welch - Certification Exam
I am locked out of my account and I had my exam scheduled for today at 10:30am. I tried logging in and got a contact support to reset account pop-up. I tried using a different password and got a different message, so I know that I'm using the correct password. I've sent a support ticket to Kryterion as well. I'm really bummed, I studied so hard and now I'm afraid I'll be seen as a no-show when I genuinely tried my best to do this the right way. Can I please have instructions on how to reschedule and not run into this issue again. Thank you.