Figured out the problem--the email was incorrect (volunsteersteward-talkmsgso@yahoo.com was submitted when it should have been volunteersteward-talkmsgso@yahoo.com) NEW problem: Will not allow the username . PLEASE reset the account to dismiss the first/incorrect email address AND remove the username so that it can appear on the corrected information email: volunteersteward-talkmsgso@yahoo.com username: futurecounsellor

Please reset me so that I can login

locked out of account

I am having another issue with logging in to my account. Once my account was reset from being locked out due to ongoing website maintenance issues, I completed the two-step verification and I was successful that day with logging in to my account. When I tried to log in to my account on my phone, like I was able to do before the website maintenance, I could not log in to my account. I tried on my laptop and I was unable to log in on my laptop. Then I tried again on a different laptop at another location with no success.

Can someone call me. I am not able to get in and I am not prompt with any information about the authenticator.

Can you please provide me with my Counselor Exam ID so I can compete the process.?

I am trying to obtain a copy of my HUD Housing Counseling certification. Can you tell me the best method to obtain it Patricia Harris

Please kindly update my email registered to my account. The new email address will need to be as follows: jarvas.hodge@harriscountytx.gov

I am a counselor that was registered to take the HECM Exam on 08/16/24. But it appears that I was given the HUD exam incorrectly. (See email with test results below). My manager said that I should have received a score out of 100 - and need an 80% to pass but as you can see this test gave me a score of 429 out of 500 required which gave me a FAIL. I was unable to attach a screenshot of the test reminder and confirmation of the test registration here but I can provide that if needed.

Please kindly assist. I no longer have access to my file now that i have left my last employer. I will need to access my account and reset my password. Thanks