I was wondering if the modules have sound to them. ?? I am unable to hear anything. If I am simply to read, that's okay. If there is sound to the modules, then I need to research why it's not coming through on my computer. Can you let me know? Thank you. Melody Enella

Hello, I have recently contacted you with help with accessing my account. I still have not received access to my account and there is no two-factor authentication option. I have an exam scheduled soon, so i need access ASAP. Thanks!

No sound is coming from the modules, please advice

I AM UNABLE TO LOG INTO MY ACCOUNT. IT IS GIVING AN ERROR MESSAGE TO CONTACT SUPPORT WHEN I LOGIN BECAUSE I WAS HAVING ISSUES SETTING UP A TWO STEP AUTHENTICATOR.

Unable to log into the account.

Hello, I am unable to log in to my account. Can you help with resetting access? It is saying that I need to contact support in order to gain access. Thank you.

It will not allow me to access my account. I was able to access my account last week with no problem. Now it says I need to contact support. I also can't locate my exam # in order to transfer my results for my testing to get my certificate.

I am having difficulties logging in. I've reset my password, and it still will not let me in to take the assessment exam to become a certified counselor. If you could provide me with a phone number to call for technical support in this matter, it would be so greatful or contact me at 813-671-6102.

I am locked out of HUD and every time it sent me an email to reset that password they send doesn’t work can someone help me with this? Also I am schedule to take my exam on 8/21/2024 and I have been extremely busy this month so I went on Kryterion to reschedule for a week later which would be 8/28/2024 and discovery although ai pay there was some type of but in you system that did not register me so I am having to wait for Kryterion to get back with me. By email can some one please help me with this? I would like to reschedule my test for 8/28/2024 for later if not later. Thank you .

Good morning, Unfortunately one of our counselors got locked out of your website and unable to rest her Two-Factor Authentication. Is there a way that this can be rest so that she can schedule her HUD housing certification attempt? Her name is Fatima Glass (fglass@greenpath.com) If you can do this as soon as possible, I'd greatly appreciate it since we need her to be certified today. Thanks in advance Julio Lopez-Rodriguez 248-410-6174