I have taken and passed the HUD Counseling Exam. How do I transfer my test results to the FHA Connection? I have not been able to find where to transfer.

I, Patricia Brown with Navicore Solutions, was confirmed to take the HECM Exam today, at what I thought was 4 PM CST but when I logged in today to start make sure ready in regards to the proctoring aspect, I received a pop-up stating that my exam time had expired. It was erroneously scheduled for 04:00 (military time). I see 4:00pm Central time for today, July 16, 2024 is still available. Is it possible to re-schedule at this time today applying prior payment? Or is it going to be necessary to pay again?

Started in 2024. I have completed all learning modules from 1.1 through 5.3. Before the site was updated I could see the completed modules. How and where did the list of my completed modules go?

I was supposed to take my exam today I thought at 4pm, but inadvertently registered for 4am. Can my exam please be reset to 4pm CST (today, July 16th). Please let me know as soon as possible. Thank you, Pat

I was recently suspended from a proctored exam, I did not break any rules at all and my equipment was suffcient. Claims my eyes were looking around. I literally only looked at the screen left side for the questions right side for calculator even suspended me while i was clicking into the calculator saying "keep my eyes on the screen" I believe it may be race related

Hello, I am trying to link back to my former user account. My test results are: Counselor Exam ID: OK74050741, I passed the exam on 7/13/2020, I was working for Housing Partners of Tulsa, that agency is no longer a Housing Counseling agency, so I no longer have access to that email. My email now is AngLetzig@gmail.com I work for RCAC currently, is it possible to link my current user account to this one? Thank you

My name is Decovan Dufort. Last week I sent in a support ticket because I signed up for an exam and when I went to take it it said I wasn't enrolled. I never received any response beyond the email stating that it was being looked into and someone would get back to me soon. Yesterday I realized that when I went to my account on the hudhousingcounselor.com website that it said I was actually enrolled. Assuming that the problem had been fixed without my knowledge I went to take the exam this morning. So I hit launch exam which brought me to web assessor which says I have no scheduled exam found.

I cannot locate my 10 digit counselors Exam ID. Can you please assist? Thank you! Tiffany Jones

I have already completed 3 modules and when I went back in it now states that I have not completed any. Before moving forward I would like to make sure this is not a technical issue because I dont want to complete all the modules for it to reset and I have to start all over again.

Good Day, I passed my exam on Friday but I'm unable to see where my 10 digit Counselor's Exam ID would be as I'm unable to see details within the "my profile" or "my account" tab. Please advise. Thank you!