Ticket from Elizabeth Stark - Certification Exam

Submitted by estark@piedmon… on
I had registered for a HUD Housing Counseling exam set for July 29, 2025. The morning of the 29th, I realized I had accidentally registered for the Spanish language test, but after contacting support, I was told I was too late to reschedule. Therefore, I just missed the exam. I would now like to reschedule at the discounted rate, but when I click the link to reschedule, that site is not working. Is there a way for me to re-book the test at the re-take rate? Thank you for your help!

Ticket from Timothy Lewis - Certification Exam

Submitted by ttlewis05@aol.com on
My name is Timothy Lewis, email address: ttlewis05@aol.com. I set up my biometrics profile and downloaded the secure browser on 8-11-2025. After several attempts to launch the exam, I couldn't. I was scheduled for the exam 8-11-2025, your chat person (Keyandra E) went in and re-scheduled for 12th at 10:15am. I got up this morning sat at the computer at 8:30 am to make sure I was prepared and when 10:15 came, I was unable to sign in to the exam for 25 minutes so, the exam was re-scheduled for 11:00am and the same thing happened. After 25 minutes of trying I was locked out of taking the exam.

User Account

Submitted by Customer Support on

good morning my name is timothy lewis i'm trying to access my exam and for the last 24 hours i have not been able to do so i am scheduled to take the exam at 10:15 AM today and it's now 1024 AM and it will not allow me to get in to take my exam so i've been working on this since 8:00 this morning make sure that i am i have time so will someone please give me a phone call back i've used your chat and that has not been

User Account

Submitted by Customer Support on

hello this is i cannot access to my hot account it says contact support to reset your access but when i go to the support page i can either submit a request for support so i was wondering if you could let me back into my account as soon as possible because i need to take this item my number is 612448422 again i need urgent access to my account you setting my password but the website give the their contact support to r

Certification Exam

Submitted by Customer Support on

hi my name is abigail bernard lopez i have a scheduled test today at 11 AM at a proctor site unfortunately there are train delays i did submit a ticket online if someone would call me so i could take the test today for a later time i'm traveling at the moment my number is 347-5311 476-3475 311-476-4646 474-4273 thank you

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