Ticket from Patricia Fasanello - User Account

I have tried several times to call the support to explain my issue with logging into the site. I have not gotten a call back, only a reply via email. I can not resolve the problem as once I login I am asked for the 6 digit code. I do not see anyplace where it asks me to reset application? I am attaching my last conversation with support. Yes, my name is Patricia Fascinello and I'm having trouble logging in. My phone number is 774-283-3505. I did send in a ticket yesterday.

User Account

Hi my name is Kelly Delance I'm with rural edge. I'm not sure how I did it but somehow I tried to change my password a couple of times. I got myself locked out. Could someone give me a call back? My number is 802-323-2220. Thank you.

Certification Exam

hello my name is miss selena soba my number is 631-882-9684 if you could please give me a call back i have a question regarding the exam for umm for hud once again my name is michelino silva and my number is 631-882-9684 thank you bye bye

Ticket from Lizette Mustar - Agencies

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Ticket from Joyce Collins - User Account

Joyce Collins June 21. 2025 to Hud Hi Support Team, I am not receiving the support that I need. I have been trying to register for the two Step Authentication since April 2025. There appears to be a problem with me logging in and out. Once I get in to take practice exams or review material, I can not log back in unless I enter a new password. As per instruction, I have changed my password numerous times which forces me to get numerous Authentications Codes.