I am not able to login. I got a message to contact support to reset password.

I have tried several times to call the support to explain my issue with logging into the site. I have not gotten a call back, only a reply via email. I can not resolve the problem as once I login I am asked for the 6 digit code. I do not see anyplace where it asks me to reset application? I am attaching my last conversation with support. Yes, my name is Patricia Fascinello and I'm having trouble logging in. My phone number is 774-283-3505. I did send in a ticket yesterday.

hi my name is jacqueline valerio i was scheduled to do the hud exam and i was having technical difficulties and that's twice already if you can give me a call back my phone number is 719-717-6766 thank you and have a good day

Hi my name is Kelly Delance I'm with rural edge. I'm not sure how I did it but somehow I tried to change my password a couple of times. I got myself locked out. Could someone give me a call back? My number is 802-323-2220. Thank you.

hello my name is miss selena soba my number is 631-882-9684 if you could please give me a call back i have a question regarding the exam for umm for hud once again my name is michelino silva and my number is 631-882-9684 thank you bye bye

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Joyce Collins June 21. 2025 to Hud Hi Support Team, I am not receiving the support that I need. I have been trying to register for the two Step Authentication since April 2025. There appears to be a problem with me logging in and out. Once I get in to take practice exams or review material, I can not log back in unless I enter a new password. As per instruction, I have changed my password numerous times which forces me to get numerous Authentications Codes.

I'm following the instructions to reset my password with the link provided in the email but when i click the link there is no button to reset. Only an error button and a log in button.

Hello, I was scheduled to take my exam twice today and both times I was having issues on the page where it is having me do the biometrics when it says I have to take a photo it was saying waiting for permission and wasn't allowing me to click "allow" in the browser because the lockdown browser. I've contacted out IT Department and they allowed permissions on my end and I was also using the administrator portal to take the exam. Can you please help me and resolve this issue I am having, I am not sure what is going on. Thank you

I tried resetting my password I believe too many times that I'm lockedout.