Ticket from Sherri Morningstar - User Account

I cannot access my account. I’ve tried several times to install either Google or Microsoft authenticator to no avail. I had sent a service request before, but I wasn’t very clear about what I was looking for. I need access to this for my iPad and an HP laptop windows 11 of 11 does not work with authenticators so I’m not sure what I need to input so I can work on the exam prep on both systems. I am so frustrated with Google and Microsoft. Neither one of them is Helpful. Can you please call me?

Ticket from Michelot PIERRE - Training

Unable to Sign In – Missing Two-Factor Authentication Code Dear HUD Support Team, My name is Michelot Pierre, and I am currently undergoing training to become a HUD-certified housing counselor. I am experiencing an issue signing into my account due to not receiving the code required for two-factor authentication. This issue is preventing me from accessing the training materials and continuing my certification process.

General

hi my name is alana logan ALANALOGAN umm phone number 929-393-7661 umm i'm having difficulties connecting my past umm hud housing counselor exam results to SH a connection every time i try to umm connect my past results to FHA connection it is telling me ever something about my address so i would like assistance with that again my name is alana logan phone number 929-393-7665 thank you