Ticket from Sherri Morningstar - User Account
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I cannot access my account. I’ve tried several times to install either Google or Microsoft authenticator to no avail. I had sent a service request before, but I wasn’t very clear about what I was looking for. I need access to this for my iPad and an HP laptop windows 11 of 11 does not work with authenticators so I’m not sure what I need to input so I can work on the exam prep on both systems. I am so frustrated with Google and Microsoft. Neither one of them is Helpful. Can you please call me?