Good morning, this is Kathy Kendrick. I am locked out of my account and I'm having problems under the ticket support ticket. I have an exam this morning at 11:00 central time and I cannot get in my account so I'm trying to reschedule or I can't do anything. Please call me back 504-427-6717. Thank you.

If you have passed the exam, your next step is to authorize the transfer of your passing test results to FHA Connection. To do this, sign in to your account on HUDHousingCounselors.hud.gov and select the "Exam" tab in your User Profile. Then, select “Transfer Results to FHA Connection.” If you are already signed in, you can directly access the Transfer Results page.

Hello, my name is Sonia Nicholson. I was scheduled to take the Hood Housing Counselor exam at 3:00 PM Central Time. Was not able to log in and then when I was able to log in it kicked me back out and then it said access denied. Could you call me back please? My phone number is area code 816-876-1758. Thank you.

Hi, my name is James Walker. That's James Walker. I have submitted A helpdesk ticket because I'm having trouble with two factor verification when logging into to your site. I actually have a counselor exam scheduled for tomorrow at 11 AM, so this is a pretty urgent matter.