Issue: Caller was interested in the site. The caller originally asked how she could become a housing counselor, and I explained that I did not have that information, that she would have to contact HUD.
She asked about the topic areas and whether those would be good for someone who wants to be a housing counselor to know. I told her that based on the proposed rule, those topics would be good ones for someone who wants to be a housing counselor to know.
Issue: Customer wanted to download PDF as one document
Support: The caller asked if there was a way to download the content of the PDF study guide all at one time. The website does not appear to present that option and she was resigned to downloading it in pieces.
HUD's Office of Housing Counseling offers various training opportunities and other resources for housing counselors. See the complete list.
HUD Office of Housing Counseling Deputy Assistant Secretary Sarah Gerecke announced the launch of HUD's Housing Counselor Certification website. This website is an important step to help you get ready for the upcoming housing counselor certification examination. The website offers free on-line training and a downloadable study guide covering a broad range of statute topics.
There is no PowerPoint presentation.
Issue: Caller could not access Practice Exam
Support: Explained to caller that because the final rule has not been published, the Practice Exam is not yet available.
Online training to improve counseling skills and customer service
Webinar: Rights and Responsibilities of Homeownership and Tenancy. Sponsored by The Counselor's Corner. This two-hour webinar is a refresher class to help build competency in this counseling topic. There is a fee for this webinar. Attendees must pass a short test after the webinar to receive a Certificate of Completion. For more information visit the Counselor's Corner website.
The Internal Revenue Service (IRS) offers training for non-profit organizations. View the IRS training calendar. Also view the IRS webinar course catalog. The IRS provides training for tax-exempt organizations and charitable organizations seeking tax-exempt status on-line.
Visit the HUD Office of Housing Counseling (OHC) Training Calendar on-line. After registering, you will receive a confirmation email containing information about joining the webinar. View System Requirements. All OHC webinars will be archived in the OHC Webinar Archive.
No. If you do not have access to a webcam, consider taking the exam in person.
HUD's Office of Housing Counseling
Use #HUDCertifiedProud once you are HUD Certified!