HUD Exam Hub | HUD Housing Counselors Training and Testing for Certification

Can HUDHousingCounselors.hud.gov provide a webcam?

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No. If you do not have access to a webcam, consider taking the exam in person.

I want to take the exam online. Do I need a webcam?

Read more about I want to take the exam online. Do I need a webcam?

Yes. If you choose to take the exam via online proctoring, the webcam you choose must meet the criteria outlined on the Kryterion Online Proctoring Support page.

How can I contact Prometric?

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You can visit the Prometric Contact Us page, which includes an online contact form.

How can I contact ProctorU?

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You can complete an online Contact Form or call (855) 722-8678.

Certification Exam - Reasonable Accommodations -OLD

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If you need special assistance provided under the Americans with Disabilities Act, you must submit a request for reasonable accommodations prior to scheduling or paying for your certification exam.

Certification Exam - Content Updates

Read more about Certification Exam - Content Updates

The certification examination is periodically updated to reflect changes in regulations and program policies. The certification examination will be based on the most recent version of the training content posted in Revision History on www.HUDHousingCounselors.hud.gov.

To pay for the exam, I need a credit card. However, neither my agency nor I have one. How can I submit a payment?

Read more about To pay for the exam, I need a credit card. However, neither my agency nor I have one. How can I submit a payment?

We are unable to accept or process purchase orders or send invoices as part of this process. You must use a valid credit card to purchase an exam ticket and sit for the Certification Exam.

Certification Exam - Cost

Read more about Certification Exam - Cost

The fee charged each time an individual takes the certification examination is based on the cost of administering the examination. As announced in the Federal Register Notice dated May 31, 2017, an online proctored exam costs $60 and an in-person proctored exam costs $100. Any changes in pricing will be published in advance in the Federal Register.