shelbyruhlman@yahoo.com

Hi my name is Shelby Ashenfelter. I'm supposed to take the HUD test at 9:00 AM today and the website will not let me log in so I have no way to take the test or even contact criterion or anything. Like I don't know what I'm supposed to do if I try to request a ticket online and it's not letting me put in my information under your name and your e-mail.

Ticket from Zellene Black - General

I'm trying to get back into my account, and it's requesting an authorization code. I downloaded the Google Authenticator on my phone, but I still have not received the code to get into my account. Can someone please call me and walk me through this? I'm trying to access my account so I can take the practice exam and register for the housing counselor exam. You may contact me at 551-227-0100 (cell or 703-792-3710 (office. Thank you in advance, Zellene Black

Ticket from Melody Enella - User Account

Hello there. I am trying to login for the first to take the practice exams. There is a two-part verification step which includes a CAPTCHA code and another code that has six digits. How do I receive the six-digit code? I thought maybe through text or email, but I received nothing. Did I receive it when I created the account a while back? If so, I don't have it. Can I get a replacement? I'd like to get started with the practice exams. Thanks for your help? Melody Enella 916-837-7231