I am scheduled for the exam today at 9:30 am however the website shows that I have not registered for the exam so I cannot launch it. I registered on Wednesday December 4 and my transaction confirmation code is #26cd78b26b11348dd1a1f01002b08e2d. I even received an email on Sunday confirming the test date and time. I contacted customer support for HUD today and was directed to Kryterion with no success. I have been trying to figure out this issue since 8:15 this morning.

Hello! I was formerly certified as a HUD Counselor. I am interested in updating my certification because I am starting with a new agency. Can someone please call me to discuss the procedure that I need to follow to update my certification? I can be contacted at 630-639-2448.

Hi there, I am currently going through the online course but each time I get to slide 20 of module 2.2 the course doesn't load. Please advise how to fix this issue. I've shut down my computer and refreshed it multiple times, but the slide remains stuck. Thank you

FEE AMOUNT

Hi!! My access was block yesterday, for that reason I can't take the exam today. I need to reschedule. Thanks!!

I cannot access the exam center. I'm scheduled for today at 3pm.

Hello I would like to reschedule my exam for tomorrow morning Assessment Name: HUD Housing Counselor Certification Exam – Online Date: 28 December 2024 Time: 11:30 Test Duration: 120

I am unable to login to the training modules because I need a verification code. How do I obtain this code?

Hello, I was just wondering if these courses cost money? For some odd reason I feel like it used to cost money in the past to take these courses in order to become certified?

It looks like the system has blocked me out of the HUD counselor central. Can you please reset my access to HUDCounselors.com? Also, please let me know the instructions to set up 2 factor authentication so I can avoid this issue in the future. I understand that your hours could be limited due to the holidays but asking urgency if possible. I have an HUD exam upcoming Friday, so need all my access to be able to take the exam. Thanks,