I need to reschedule my exam. My exam is currently scheduled for 12/30/2024 and I need to move the exam date into 2025.

I'm not able to log into my account or even reset my password.

My two step authentication is not working. I am not getting the 6 digit code to enter in order to authenticate and continue the training.

system locked out due to too many attempts, tried to reset to take scheduled exam,

Coupon/Voucher Code Required to register? Unable to register for HUD Housing Counselor Certification Exam without inputing code. Please call 313.22206988 with instructions; I want to take the exam in 2024 and there are limited opportunities.

I am trying to do two factor authentication but I cannot find where to do so on my account dashboard

Hi there, I scheduled to take my online housing counselor certification exam on November 26th and when it was testing my speaker and camera it froze and I was unable to continue. I waited and tried to refresh and it wouldn't budge. My employer paid for this exam and I would like to reschedule to take it again in January of 2025. Can this be rectified and can there be a refund provided and or utilized for the next scheduled test? Also, this is my 3rd attempt to contact someone on this matter. Thank you.

I am having trouble logging in. I recently got a new phone and no longer have the two factor authentication and I need to update the information so I can access my account. My username and password is fine but I can not get into my account without the authentication. Can someone help me gain access again. Thank you.

Greetings, I left a voice message a few minutes ago. I have revised my Password but I'm still unable to log in. Please advise. Thanks, Tony

I have HUD exam on 12/22. I have problem logging in to my account at Hudhousingcounselors. So I need to log in to my account in order for me to take the test?