I am trying to figure out the test dates for the HUD certification tests and how to sign up.

Hello. I work at HUD's DC Field Office as a Management Analyst, but my last day is tomorrow so don't feel pressure to follow up with this because I likely won't be around. I recently sent an email to housing.counseling@hud.gov (ticket: 06507739) with an issue and a request. FHA's follow-up seemed as if it was handled by a poorly vetted generative AI and completely missed the mark. The following message is an attempt to provide feedback for your service to improve how customers interact with HUD services.

Where is this code sent? Is it sent to the email on file? Two-Factor Authentication is required upon sign-in to prevent unauthorized access to your account. Application verification code Verification code is application generated and 6 digits long.

I am not able to enter the 2-factor 6 digit. I am locked out

I took my HUD counseling exam yesterday, 9/17/2024, the message after I submitted my answers it said I passed, and I would receive an email. My co-workers received theirs the next morning, are you able to send me this email? Thanks for your assistance.

I am trying to access my account. I believe it is under my old email address at my previous employer. the email address is jdavis@homeofva.org. I need to have a temp password to get in so that I can change it to my new email address. Thank you, Jennifer

good morning? I forget my password and am unable to reset, please help. am planning to take the exam tomorrow Thursday 19 sept.

HELP, PLEASE How do you use the exam calculator? I am using the mouse, but nothing happens. Is there another website that has the HUD Counselor's exam calculator? Thank you,

I am unable to login to my HUD user account, when I put in my username and password it says to "Contact support to reset your access" and when I try to reset my password it also says "Contact support to reset your access" and does not take me to a screen where I can reset my password. Instead it takes me to the main home page. I need to register for my HUD exam ASAP

I am having a hard time with 2 factor verification