I was not able to take the HECM Exam on 12/21/23 at 2:00 PM due to computer issues. I received support messaging that I could not be seen on my camera even though the camera was working on my end. I was asked to reboot my computer which took two tries and so long that I missed my exam window. Please refund me the $100 payment for this exam so that I can retake at a later time. Thank you, Steve Asbury

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reschedule exam

I previously took and passed the exam. I have a new employer and need a copy of my certificate for my new job. I have not been able to access the information. My name is Kelly L. Ward Wallen.

Submitted on Tuesday, December 19, 2023 - 16:36
Submitted by user: Candy Love Momplaisir
Submitted values are:

My email address is being blocked from registering for an account

lcox@evergreeninvestments.co
am@evergreeninvestments.co

I have taken the exam two times and I am confused about some of the questions. Can I get questions for both of my tests, so I can better prepare for my third exam?

it did not access me in so i cam take my exam.

Ms. Braynt called in to cancel her exam.

Hello, my name is Jayna Johnson. I am the Housing Education & Resource Manager at Tennessee Housing Development Agency, who oversees our HUD program and Homebuyer Education network partners. I was contacted by a network partner, Lydia Hoskins, who completed the exam online today (12/14) but upon completion and while reviewing her exam, she was asked to scan her room and notified that she would not be able to submit. We are unsure who her "administrator" is but I am hopeful I can assist with a resolve.