Ticket from Kenneth Koban - HECM Exam

We are required to submit certain information to be able to submit your exam results. Please use this link below to create an account. Once the account has been created it will capture the data we need to be able to submit your results.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

Ticket from Jennifer Ward - HECM Exam

We are required to submit certain information to be able to submit your exam results. Please use this link below to create an account. Once the account has been created it will capture the data we need to be able to submit your results.

Sincerely,

The HUDHousingCounselors.hud.gov Support Team

Ticket from Earl Thomas Jr - Training

Dear Earl,

The online training is interactive, but the videos do not include audio. However, the downloadable study guides do have an audio option. To access this open the Training Center within your account, scroll down to and click on Download Study guide. 

Once the page loads click on the desired module to download PDF. Open the PDF and within Adobe go to View > Read Out Loud > Activate Read Out Loud. 

Ticket from Alkeisha Brown - Certification Exam

Good morning... Can someone call me about my exam that I was supposed to take on Friday, June 9th? I logged in extra early only to not be able to access the exam. The system continued to state my credentials were invalid although I've been using the same username & Pw. I tried to reset the password, no success. I called the phone number for tech support but they was closed so I'd attempted the chat only to be ignored. I would like to reschedule my exam. Please assist. Alkeisha Brown; arealagent@gmail.com 201-238-0238