Ticket from Maria Carrion - General

I am currently working for a non-profit that is in the process of obtaining HUD agency certification. My understanding is that to become a HUD Housing Counselor, I must be working for a HUD certified agency. If one of the requirements for an agency to become HUD certified is that they must show they have directly provided housing counseling for one year, then how can a small agency, such as ours, that does not have other Housing Counselors providing 1:1 coaching, meet the requirements of providing housing counseling for one year. Please clarify.

Ticket from Alexis Williams - Proctoring/Kryterion

Hi I was trying to sign up for the HUD exam to be able to take the test online but it will not let me it dont give me the option but the site keep saying this ...
To register for the certification exam, please select from the options available.

but there is not one nor a button to pick a date nothing I sign up for a training and I have to be sign up for a date to get the free trying in I have to have the proof by tomorrow afternoon please can you help me Alexis
alexiswilliams@libertyresources.org