Certification Exam

Yes, my name is Jerry Pagano and the reason why I'm calling. I'm trying to register for the online exam and I'm having a lot of the difficult time. I'm not sure where to navigate. Can you give me a call? Appreciate it. 732-604-0373

User Account

Good afternoon. My name is Loisita Rodriguez. I am calling from Community Housing Innovations. I am calling because I have put in tickets. I've also emailed and left a voice message regarding my inability to be able to log in. They require a 2 step authorization but it will not allow me to move further than the login screen. When I do try to log in, a pink pop up comes up a pink tab stating that I must call customer support in order to get be granted access again.

User Account

Hi my name is Taska Greenwich and my number is 252-227-9111. I was calling because I have submitted 2 support tickets because I'm not able to log into my account. It's saying that I had to contact support to access my account and I am trying to take my exam actually this weekend and I'm not able to even log in. So if someone could please give me a call back at again. My name is Taska Greenwich and my number is 252-227-9111.

Ticket from Tausca Grinage - User Account

I am not able to login into my account and it says that I need to contact support to access my account. I need to register for my test that I will be taking it online with reasonable accommodations. I will not be able to login into my account to view the status. Is there any way that someone will be able to email me to let me know what steps that I need to take to reset my account? My email address is twgrinage@live.com Thanks, Tausca Grinage

User Account

Hi, my name is Johanna Murphy. I create an account with hudhousingcounselors.com. I set up the two factor authentication and I have a Microsoft authenticator app but it does every time I put the verification in it rejects that number and it tells me I have to plug in a new one and it just it does not let me. And I spoke to my offices tech people and they said you should I should call you guys to reset it. So if someone could please give me a call back.

User Account

Hello my name is Erica Stewart. I need assistance with resetting my password. I already tried the self help, you know, sending the e-mail to my e-mail, but it's not working and I keep getting a message stating that I need to contact support. So if you could please give me a call back for further instructions. My number is 717-858-8593.