I am looking for a trail of correspondence regarding my accommodation request. My employing agency would like to see record of messages/emails between myself and HUD help desk/scheduling team. Your assistance is highly valued. even a most recent invoice could help. please include my executive director in this response: Mleo@pathstone.org Thank you so much!

The system does not recognize that I have passed my certification exam. My Agency HCS ID is 80129 and my Housing Counselor ID is ZV2ZLQ. I have passed this exam back in 2020. Can you please update the system to reflect the correct exam status for my profile? Thanks!

I wrote you all last week reguarding resceduling my test & i never heard anything back. My boss wants me to take this test as soon as possible.

Hi, I am scheduled to take the exam on 11/20/2024. The dashboard is different which has been a barrier to me rescheduling my exam. None of the links are available to reschedule. May I please get assistance to access it. The steps appear to have changed, It states that a knowledge assessment and pre-test is required prior to registering for the exam. I would like to receive guidance on the requirements to taking the exam. Thank you for consideration on this matter. Windy Lucius.

I have mistakenly scheduled my exam for the wrong date, and I'm concerned that it will soon be within the 72 hour window. The link I clicked didn't send me to the correct page. How do I change my test date?

Hi I need to reschedule, I cannot login or use forgot password.

I am doing the Modules for the HUD Housing Counselors training, and it is not registering as finished when I complete a module. What I'm I missing?

I had difficulty trying to get on to the test site and have rescheduled todays 9am test for this coming Wednesday the 20th. I know this was short notice, but I had no access to one of our IT people to help get set up early this am. This test set up is so difficult. I will schedule with someone to help me next Wednesday and have scheduled an afternoon test, instead of in the am. I have to use my desktop and laptop to set up with 2 step phone authentication and it was frustrating. My Apologies for the late notice. Gayla Mellen BVCA Pertnership

Hi!! I need to register on the exam, but I don't have access to my account from last friday.

I cannot reset my password i do not know my previous password