Hello, for some reason I’m having issues getting into my account. I have ,unfortunately, had to reset my password a few times in the last day or so because of errorson my end. But I try to re-access my account with a new set up for my password and everything to contact support at this point so if somebody could please reach out to me. I’m trying to study with any tools provided for the housing counselor exam I’d really appreciate it.

I need to reset my account login. I did not download a generator app.

I was given my Exam ID number but when I am completing the application to transfer my results to FHA the Exam ID number is too long the application will not allow me to enter the full number.

I cannot log-in to my account. After scanning the code, I logged in and did a dual authentication step. It logged me in and sent me an email thanking me for setting up. I studied for HUD exam tomorrow then logged out to try on my phone. Now, it asked for authentication code but I do not know how to generate one and there is no QR code to scan!

What is the highest score possible for taken the Hud certified housing counselors' exam?

Hello, I was doing my exam and after the first question I accidentally click the wrong bottom and exit the exam without completed. Kryterion told me they can't help me to reload the exam with being charge again and referred me to you. CAn somebody please help me on this. Thank you

Having problems accessing my account and loging on so I can take exam. I am getting an error notice to call customer service. I tried and I am still not reaching anyone. Please assist

My coworker has been unlocked out of her account since passing her HUD Certification exam. Please inform me of where she should go, or who she should contact to reset her password and gain access to her account. She needs to transfer her results to FHA Connection, and has not been able to. Thank you for any assistance that you can provide.

How can I get started on the free training? How much will the exam cost?

Good morning, I'm a leader in the training department of our non profit housing agency and I'm supporting the new counselors through the certification process. One of my counselors, Tina Hill (tpontius@greenpath.com) has been blocked since she needs to take the certification today from her personal laptop and needed to reset her TFA. She has tried multiple times and as you can imagine is very stressed about not having access to the exam prior to it. Please, we need your help soon to give her the access to it.