Still have not heard back from anyone regarding my test suspension and cannot log in to the website. It has been 2 weeks. I have received emails saying someone will contact me but haven;t heard from a live person. They have told me to contact bixal and then sent email that they are no longer the contact . I am just trying to finish my test that was suspended and also trying to log on. PLEASE PLEASE HELP Thanks

Thank you for responding. The issue is that I got an error message after trying to pay. This was earlier, which is why you don't see it here. The last four is 4360. My name is on the card. I tried to do it today, August 6th, and I used a Visa debit card, not a credit card. I responded to the email with the screenshot and the above message just to find out that it is unmonitored. I do not see an option here to include the screenshot. Again, I was trying to pay for the HUD exam in West Palm Beach Florida, and got an error message Thank you

The issue is that every time i try to change my password or log on it tells me to reach out to customer support. can you reset my log in I want to schedule exam

I tried to pay for the HUD Certification, but I got an error message after entering my card information. I double-checked, and all the information was correct. Nabiyah Baht Yehuda Harbin Florida

Need to log on to register for exam

Hi again. I apparently never received an email after passing my exam that contained my Exam ID on it. My results were never transferred. Can you please help me make that happen so that I can complete my counselor application?

I cannot get into my account. I am not receiving the 2 factor code. Please help me, as I test on Friday.

Hello, I noticed that your link for the calculator is not working at the moment. I'm in the middle of facilitating a training for a group of housing counselors and having them practice with the calculator is key during this process. Is there a way that you can give us access to it of send us a link to where we can practice with the calculator? Thanks in advance, Julio Lopez-Rodriguez 248-410-8353

I am only able to log in on my phone. I do not receive the application verification code when I try to log in on my computer and therefore cannot enter it. Thanks Judy Ayers Britton Ayers Britton Consulting 305.992.5761 Judy@ayersbrittonconsulting.com

I need help accessing the numbers for two-factor authentication! I go to the Settings> my name< Sign in & Security< Two Factor and enter the 6 numbers that I find there. But it's always incorrect. Are these not the right numbers? Please assist. Thanks!