Ticket from Windy Lucius - Certification Exam

==Request Form==
First Name: Windy
Last Name: Lucius
Email Address: windylucius@gmail.com
Phone Number: (754) 236-5507
Exam Name: HUD Counselor Certificate
Exam Type: Exam at a test center near you
Test Center Name: Miami Dade College-Wolfson Campus
Test Center Location : Miami, Florida
First preferred date: Wed, 01/31/2024
First preferred time: 11:45 am
Second preferred date: Wed, 01/31/2024
Second preferred time: 11:30 am
Third preferred date: Wed, 01/31/2024

Ticket from sandra cotthaus - Training

Hi, this is Sandy Courthouse. I am Sandra SONDRA 101.o@aol.com. My phone is 914-213-1550. I've been emailing and trying to reach you all sending messages on the computer. I started taking the HUD classes to be certified probably 3 weeks ago and when I go on to retake classes to continue, it doesn't show me what I've completed. They are completed almost like shows. They're all open. How do I know actually what ones are finally completed? It's very confusing. I need your help please. Thank you.

Ticket from Jacob Rastgar Mirzaei - Certification Exam

accidently due the HECM Exam pup up I registered for HECM Exam instead of HUD Housing Counsellors Certificate Exam ,Per my conversation with Kryterion Rep, I submitted cancelation,and there would refund available to my credit card,but your system shows HECM Exam appointment for September 29, 6:30 pm pacific time zone,