Hi, I have a mac OS Ventura version but I saw in the instructions, this was not listed as acceptable for the test taking software to be run. Should I downgrade my OS?

First Name: Mariola
Last Name: Jarzynska
Email Address: mariolaj64@yahoo.com
Phone Number: (413) 301-2276
Select your primary language.: Other
Please identify your primary language: Polish

I have been locked out of my esnaps account. Could you please assist in my gaining access. Thank you, Jennifer Carlson

Username: JCarlson

I completed an online account on the website you provided. Do I have to take the hecm practice exam or just create the account?

I passed the HECM Certification Exam on 5/15/2023--Exam ID MD88031786. It has yet to be recivied by FHAC. Please contact me asap.

Can't access my exam to create my biometric

When you click to open the presentations, only a blank window opens, and another situation is that the presentations have no sound.

Not an issue but I need receipts for all the exam I took and I need to know who to reach out to to get them

Can access my account and don't get support with my email

Can someone please assist me in canceling Transaction Confirmation #: bc5766e0ff2f2cc8519a5a74850c313c and processing a refund. Please let me know if any additional information is needed.