User Account

Yes, my name is Patricia Fascinello and I'm having trouble logging in. My phone number is 774-283-3505. I did send in a ticket yesterday. I was I had downloaded the Google Authenticator app and it won't send me a code to get into it and I don't know what I'm doing so I thought maybe somebody could help me.

User Account

Hi this is Ivanetta Whitman Whitman WHITMANI am having problems with the two step authenticator. I have already downloaded the authenticator to my phone. It gives me a number when I go to log in, but when I log in and put that number into the screen to log in, it just generates a new number.

Certification Exam

Good morning my name is Cathy Kendrick I was scheduled to take my exam at 11:15am today but the program would not come up, once I checked all of the boxes and pressed Launch the screen was blank , nothing else came up I tried several times with no success so I had to reschedule, please check if there is a problem with the program.

Ticket from Joyce Collins - User Account

Each time I try to log in. I receive message "username and Id not valid". After three attempts, my only option was to change password for the third or forth time. Received three different codes to reset passord. Now, I am told to contact support. I just want to gain access to my account with my AHCOPA Instructor, so that they can pay my registration fee so that I can finally take this exam.

Certification Exam

Good morning. My name is Alexia Smith. I've been calling you guys for like the last three weeks trying to get my test date rescheduled. So at this point it probably has passed. And so I'm gonna need someone to reach out to me on how we can fix that 'cause I paid $60.00 for it. And the issue is I can't authorize to log into the website for some reason.