Greetings Support: I contacting you because I need to reschedule this testing date of Tuesday Sept. 28, 2021 at 7:00 pm. Need to reschedule for Oct 4, 2021 at 6:00 or 7:00 pm. I received an email on Friday that there has been changes on several subject question areas. Patricia Ross

i no longer have access to my old email at nicolevelez435@gmail.com my new email is nonniebudz1@gmail.com i dont rember my old password to log on

Dear Counselor,

There is no limit on how many times you can take the exam. However, the registration system does limit the number of times a candidate can register for the exam. 

If you receive a notice about maximum attempts, please call Support at 800-448-7149. Support will manually unlock the registration system while on the phone with you allowing you to register. Please do not call Support for assistance until you are ready to complete registration and pay for the exam. 

Limitadong kasanayan sa ingles    |   제한된 영어 능력     |   Trình độ tiếng anh hạn chế  

Maîtrise limitée de l'anglais            |   英语水平有限       |   Konpetans angle limite 

The HUD Housing Counselor Certification Exam is available in English and Spanish. Candidates with limited English proficiency and limited Spanish proficiency may request additional exam time.

I need housing assistance

I need to reschedule my exam for in person exam.

I was told that the exam is changing after tomorrow, is that correct?

Dear Counselor,

There is no limit on how many times you can take the exam. However, the registration system does limit the number of times a candidate can register for the exam. 

If you receive a notice about maximum attempts, please call Support at 800-448-7149. Support will manually unlock the registration system while on the phone with you allowing you to register. Please do not call Support for assistance until you are ready to complete registration and pay for the exam. 

Reasonable accommodations are provided to eligible test takers in accordance with the Americans with Disabilities Act (ADA).

To take the interactive online training course, be sure your computer meets minimum requirements by installing one of the following browsers: 

Windows:

• Internet Explorer 11 or later
• Firefox (latest version)
• Google Chrome (latest version)
• Microsoft Edge (latest version)

Mac:

• Safari (latest version)
• Firefox (latest version)
• Google Chrome (latest version)

If you prefer, you can view the modules in a downloadable Study Guide, available in a PDF format.