NOTE: Kryterion Telephone Support Line will be unavailable 7/15/2020 - 8/15/2020.

Please use the chat feature or submit a webform question at Online Proctoring Support during this time.

If you experience issues with exam set up, launch, or during your exam, contact Kryterion

I passed HUD written exam for HUD Certification on Saturday, 08/01/2020 and want to be sure that I register/set up the next phase properly. I am sooo happy to be a HUD Certified Housing Counselor and want everyone to know :-) Can you help me?

?Is there another agency that provides the HUD Certification Exam for Housing Counselors?

Please advise.

In the middle of my test this morning, I was kicked out because they said that my computer (Microsoft Office Pro) is not allowed. I had contacted Kryterion well in advance and they said that the Microsoft Office Pro is compliant. It also met all of the other requirements. Since they suspended the session, I would like to take you up on the offer to be scheduled on-site at Temple University (which seems to have reopened) using reasonable accomodations. Thank you so much!

I AM REQUESTING TO SEE THE RESULTS OF MY TEST. Not a summary. THE ITEMS THAT WERE INCORRECT. I AM DISPUTING MY SCORE.

THANK YOU

I have a 9:00 PM exam and the biometric isn't recognizing me and the part im typing my name is not being recognized.

I am attempting to take the HUD Housing Counselor Certification exam. The exam that showed up was in Spanish. I need an English version of the exam.

I couldn't submit my test as I believe my proctor person locked it on "in progress" status. I can't go back do anything with it. This was because when I launch my exam my labtop camera was the default one and I was not told that I was told go back and switch until the end of the exam. Switching however is not an easy task just as it is not easy to figure out how to launch the test(a viedo made for this purpose would had been nice).

Good morning, would I have to get approval to take the test, if I failed more than 10 times :(...to go to the BYC location?