Ticket from Diahann Terzich - Training

I submitted a support ticket last month because the training modules stop about midway through the training and do not complete. I received a follow up email regarding the support ticket. I am trying the trainings again today and it is doing the same thing. I have tried the trainings in multiple browsers as well.

Ticket from Samy Adel Boushra Samy - General

To: HUD Exam Support Team, I recently completed the HUD Housing counselor Certification Exam on August 5, 2025. While I received a score of 456, I am writing to respectfully request a manual review of my exam. I am confident that I answered over 80% of the questions correctly, and I completed the exam well ahead of the deadline. However, the score I received does not reflect my performance.

User Account

hi my name is cynthia adame i am trying to register for a hud exam and secure a spot to take the exam but it's not letting me so i appreciate any support my direct number is 323-604-1977 thank you

User Account

edward morris at 404-234-8502 i'm having significant difficulty logging in to take the hud counselor practice exam i get an error message each time saying that i've already taken the test and i've never taken or signed up for the test so please give me a call back let's see if we can get this login straightened out thank you

User Account

cynthia diamond i work for eastenders community corporation which is a hud approved counseling agency i am trying to log in to be able to pay for the exam hud exam that i need to take this is not my first time that i've done this this is the second time and for whatever reasons it doesn't allow me to reset my password i'm not getting an email i was getting an email on thursday not today so i appreciate any support tha