User Account

my name is lisa luke i can be reached at 231-459-6582 i am locked out of my hud housing counselor's login page i'm scheduled to take the exam on next wednesday august 13th so i need to get this issue taken care of so i can log in to take my exam thank you

General

hi my name is shartika davis my phone number is 804-852-9289 i am having issues umm watching the training videos online there's no sound to the videos umm when i log in to play it umm i'm not sure how you can help me but if there is a way you can help me please let me know umm i would appreciate it my email is S as in sam F as in frank dot davis hotmail.com

User Account

We’ve tried everything on our end, including assigning full admin access to the user, but they are still unable to access or take the HUD Housing Counselor test. Can you please advise on what might be causing this issue or assist in resolving it as soon as possible?

Thank you,

Certification Exam

hello this is wifey i just took my housing counselor's exam today and at the end of it it said that i'm supposed to receive my feedback for the exam with an email and i never received that email and the info desk that was included in the exam completion email was also not working so i'm wondering if i could as soon as possible receive feedback for the exam i completed my number is 612-448-4222

Ticket from Valerie Quinn - User Account

I am having issues with the two factor identification login process. My work email does not have a Micro Soft account. So I can't receive the code through 2 different authenticator websites. Can you send me a new QR code to see if I can down load it again and see if that will correct the issue? Thank you

General

My name is Joselyn Romero. I'm trying to transfer my exam results to FHAC to get my Counselor Exam ID online but I'm still getting the same error. (please see attachment). 

I sent an email before informing the same issue, but I got just the steps how to register after getting my Exam ID.