User Account

Hi this is Marie Bonville. I'm having a login issues telling me that I need to reset my password and when I do it says that I need to contact support in order to update it. So I don't know what to do now. Thank you.

User Account

Hi this is Wanda Collins. Collins phone number is 708-439-5193. I had sent over a request ticket last week and it's regarding Google Authenticator. I am not getting prompted to scan a code for thehudhousingcounselors.com site. I have deleted the app, re added the app and still no success. So if someone can walk me through it, I would greatly appreciate it. 708-439-5193 Thank you.

Ticket from Rodney Newell - General

Greetings, My name is Rodney Newell. I formerly worked at Neighborhood Housing Services of NYC as a Certified Housing Counselor. I left there a little over two years ago due to financial reasons. I would like to continue doing the good work of financial and first-time homebuyer counseling and would like to know if I am still certified or how I may get recertified as an independent financial/housing counselor. Please contact me at 646-287-6510 or at newrod822@aol.com to advise what me of my status or options to maintain my certified status. Kind regards, Rodney Newell

User Account

Hello, my name is Shakira Atsuncion from e-mail SASUNCION Araba at lawrence.org A/C TLAWRENCE dot org org and I'm calling because my account says it needs to get reset. It says contact support to reset your access. So I'm just calling to do that again. Check it out since young.

Ticket from Sarah White - General

When I log into HUD Housing Counselors website to study and to schedule my exam it is giving me an message that says: Contact support to reset your access. Are you able to help me get access back to the website to study and schedule my exam? Thank you Sarah White stampergirl73@gmail.com 513-525-8335

User Account

Hello,

 I'm still unable to log in, I don't believe it was reset.  I'm still receiving below...

 I need assistance in resetting the entire authentication portion when I login.  As if it's my 1st time logging in to the site.  

I no longer have access to my previous phone in order to get the code from.  

I need assistance ASAP, please.

 Thank you,

France