I'm following up, again, on the support ticket viewable at https://hudhousingcounselors.hud.gov/node/42896
Someone from your department just called me from a private number. This has happened more than once. I do not answer calls from private or undisclosed numbers. My best availability during the week is during my lunch break, 1pm to 2pm EDT. If you want to call me during that time tomorrow, I will pick up. Thank you.